LEI PINK Shipping Policy

Last Updated: October 10, 2026

Thank you for shopping with LEI PINK! We are committed to providing a smooth and enjoyable shopping experience. Please review our shipping policy carefully before placing your order.

Order Processing

All orders are carefully prepared and processed to ensure that every LEI PINK product meets our quality standards. Please allow up to 3 weeks (21 calendar days) for order processing before shipment. Processing times are separate from shipping times and may vary during product launches, holidays, or periods of high order volume. We appreciate your patience as we prepare your order.

Shipping & Delivery

Once your order has been processed and shipped, standard shipping typically takes 3–5 business days for delivery. Business days exclude weekends and federal holidays. Please keep in mind that shipping times are estimates and may be affected by carrier delays, weather conditions, or circumstances beyond our control. Processing and shipping are separate timelines, meaning your order may take up to 3 weeks to process, followed by an additional 3–5 business days for delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–48 hours for tracking updates to become available. Customers are encouraged to monitor their tracking information for delivery updates.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete. LEI PINK is not responsible for delivery issues resulting from incorrect or incomplete addresses submitted by customers. If you notice an error in your shipping information, please contact us immediately. Once an order has been processed or shipped, address modifications cannot be guaranteed. Additional shipping fees may apply if an order must be reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, delivery is handled by the designated shipping carrier. LEI PINK is not responsible for carrier-related delays or packages that have been confirmed as delivered but are subsequently lost or stolen, except as required by applicable law. If your package is missing or delayed, we recommend contacting the shipping carrier directly to initiate an investigation. Our team will make reasonable efforts to assist with any shipping-related concerns.

Damaged or Incorrect Orders

At LEI PINK, customer satisfaction is important to us. If your order arrives damaged or you receive an incorrect item, please contact our customer support team within 72 hours of delivery. Include your order number, a description of the issue, and clear photographs of the product and packaging. Our team will review your concern and assist with an appropriate resolution. This notification period does not limit any rights provided under applicable consumer protection laws.

Order Cancellations & Modifications

If you need to cancel or modify an order, please contact us as soon as possible. Once an order has entered processing or has been shipped, cancellation or modification requests may not be accommodated. Any applicable cancellation or refund rights will be honored in accordance with our Refund Policy and applicable law.

Agreement to Terms & Conditions

By completing a purchase with LEI PINK, you acknowledge and agree to our Terms & Conditions and Shipping Policy, including our processing and estimated delivery timelines, to the extent permitted by applicable law. We strongly encourage all customers to review these policies before completing their purchase.

Thank you for choosing LEI PINK and supporting our brand. We appreciate your patience and cannot wait for you to receive your new favorite accessories!

With Love,

The LEI PINK Team 🎀